Zija's Uncle Russ

WENDELL POTTER is a 20-year health insurance veteran who served in top public relations jobs at such firms as Cigna and Humana. Now a senior analyst at the Center for Public Integrity, Mr. Potter has written “Deadly Spin,” a tell-all about practices of the health insurance industry. The book chronicles insurers’ attempts to influence legislators, policy makers and the public, as well as his own change of heart about his work.

A Health Insurance Insider Offers Words of Advice